Contant Us
FREQUENTLY ASKED QUESTIONS
Yes, you will receive the exact same product as shown in the picture. We ensure that all our product images are accurate representations of the actual items you will receive. In case of any discrepancies, please feel free to contact our customer support team for assistance.
You can view your sales receipt in your account section on our website. After logging in, simply navigate to the 'Orders' or 'Purchase History' page, and select the relevant order. Your sales receipt will be displayed there, along with other order details. If you have any trouble finding it, please contact our customer service team for assistance
To return an item, please follow these steps:
Log in to your account: Sign in to your account on our website using your email address and password.
Navigate to the Returns Page: Once logged in, go to the 'Returns' section in your account area.
Select the Item to Return: Find the order containing the item you wish to return and select it. Follow the prompts to indicate which item you'd like to return and the reason for the return.
Print the Return Label: We'll provide you with a prepaid return label. Print it out and attach it to the package containing the item you're returning.
Ship the Package: Drop off the package at the nearest shipping location indicated on the return label, or schedule a pickup if that option is available.
Receive Your Refund: Once we receive and process your return, we'll issue a refund to your original payment method. This usually takes [7] business days.
If you have any questions or need further assistance, please don't hesitate to contact our customer service team.
Yes, we do plan to restock items that are currently out of stock. However, please note that restock dates can vary depending on product availability and demand. To stay updated on when an item will be back in stock, you can sign up for our restock notifications by clicking the 'Notify Me' button on the product page. Additionally, you can check our 'New Arrivals' and 'Sale' sections for similar items that may be available now. If you have any further questions, please feel free to contact our customer service team.
You can ship your order to any valid shipping address within our delivery zones. We offer shipping to most countries worldwide. Please note that there may be some restrictions on shipping to certain destinations due to customs, legal, or logistical reasons. To check if we ship to your specific address, simply enter it during the checkout process, and our system will verify its validity. If you have any questions about shipping options or restrictions, please feel free to contact our customer service team.